At The Journal Store, we ensure your premium leather footwear reaches you safely and on time.
All orders are processed within 1–2 business days after order confirmation.
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
Delivery may be delayed during festivals, sales, or due to unforeseen courier issues.
If your package arrives damaged, please contact us within 24 hours of delivery with photos for quick assistance.